Appointments, stays and runs, explained

Pupline has three ways to schedule work: appointments for visits, stays for multi-day boarding, and runs for the named spaces in your facility. Here is when to use each.

Appointments

An appointment is a single visit at a point in time, like a 9am dog walk or a grooming slot. Appointments show on your calendar and can be assigned to a team member.

Stays

A stay is a multi-day booking, like a dog boarding from Friday to Sunday. A stay has a check-in and a check-out, and it occupies space for every night in between, so Pupline counts your capacity correctly across the whole range.

Confirmed multi-day stays are shown on the facility board, not duplicated in your appointments list, so the same booking never appears twice.

Runs

A run is a named, bookable space in your facility, for example a specific kennel or a daycare room. Runs have their own capacity and can be offered for booking with their own price, so clients can request a particular space.

• Use an appointment for a one-off visit.
• Use a stay for overnight or multi-day boarding.
• Use a run when the space itself is what's being booked.