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Built for solo pros · honest head-to-head

Pupline vs Scritches

Pupline and Scritches both help solo pet-care pros run the business side, and they overlap on a lot. The honest differences: Pupline includes the Vault for gate codes, a daily route grouped by address, and video report cards, and charges one flat $12.99/mo for every feature, with no tiers to climb.

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Scritches

Scritches is a solid, modern tool also aimed at solo pet pros, with tiered plans and built-in payment collection.

Pupline

Pupline matches it on the basics and adds the Vault, a real daily route and video report cards, all at one flat price.

Where Pupline pulls ahead

The differences that matter day to day.

The Vault

Gate codes, alarm PINs and key locations, encrypted at rest, not buried in a notes app. Nothing else on this list offers it.

A real daily route

Your day laid out by address in driving order, two pets at one house as one stop. Built for life on the move.

One flat price

$12.99/mo gets every feature, no tiers to climb, no per-staff seats, and no fee that grows as your client book does.

Where Pupline pulls ahead

The day-to-day differences that show up most: the Vault keeps gate codes, alarm PINs and key locations encrypted at rest rather than in a notes app; the daily route lays your stops out by address in driving order, two pets at one house as a single stop; and Pupline checks free/busy across every connected calendar (Google and Apple/iCloud) before it offers a booking slot. Pupline also leans harder into the no-portal promise, clients never make an account, even to book.

On price, Pupline is one flat $12.99/mo with every feature unlocked, including video report cards, rather than tiers you climb as you need more. Scritches has strong video report cards too, though on its higher Solo Pro plan (see the pricing below).

Where Scritches is strong

Scritches deserves credit: it's a modern, actively maintained pet-care tool (its pricing was refreshed in mid-2026) with a genuinely useful free Starter tier for up to five clients, no-login client booking, digital agreements and intake forms, a review booster, and report-card videos on its Solo Pro plan. The clearest thing it does that Pupline doesn't is collect payments for you, it connects your Stripe so clients can pay by card inside the flow.

So if built-in card collection is a must-have, Scritches has the edge there. Pupline instead records how you were paid (card on your own reader, Venmo, Zelle or cash) and keeps 0%, which suits pros who already have a processor they like and want to keep the whole payment.

The 2026 pricing, side by side

As of July 2026, Scritches is tiered: a free Starter (up to five clients), Solo at about $15/mo, Solo Pro at about $35/mo (the tier that adds unlimited intake forms, the review booster, calendar sync and report-card videos), and Growth at about $51/mo plus $12/mo per extra staff member, on annual billing. The plan that matches Pupline most closely, feature for feature, tends to be Solo Pro at around $35/mo.

Pupline is one flat $12.99/mo with every feature switched on, the Vault, the daily route, video report cards, vaccination tracking, no-login booking and invoicing, plus a 30-day free trial with no card. You trade built-in payment collection for keeping 0% and a lower, flatter price.

Feature by feature

Pupline vs Scritches, side by side.

FeaturePuplineScritches
Scheduling & your day
Recurring & one-off appointments
Conflict detection
Google + Apple/iCloud calendar syncTwo-way with Google; Apple/iCloud via app password, most tools sync Google only.
Google only
Availability check across all your calendarsFree/busy from every connected calendar + your Pupline schedule, before you confirm.
Daily route, grouped by addressTwo pets at one house = one stop, in driving order.
Online booking pageRequest-and-approve, and your clients need no account to book.
No-show tracking & rate
Clients & pets
Households with nested pets
CSV client import
Breed-based service templatesAuto-fill duration, price and add-ons by breed.
Vaccination tracking with expiry alerts
Pet-parent experience
Care Cards, owners fill in details, no app
Photo report cards
Video report cards
Solo Pro tier
Automated review requests
Web push + email notifications
Email only
Money & trust
Branded PDF invoices
E-signature service agreements & waivers
Keeps 0% of what your clients pay you
The Vault, encrypted secretsGate codes, alarm PINs, key locations, not in a notes app.
No mandatory client portal or login
Pricing model
Flat price, every feature included
$12.99/mo
Tiered
Per-client / per-seat fees
None
Varies
Free trial of the full product
30 days
Free tier
The cost, plainly

What each one really costs.

CostPuplineScritches
Flat price$12.99/mo, every feature
Comparable Scritches tier$12.99/mo~$35/mo (Solo Pro)
Free option30-day full trialFree Starter (5 clients)
Payment collectionRecords it, keeps 0%Built-in (Stripe)
The Vault & daily routeIncludedNot offered
Adding staffFacilities planGrowth +$12/staff
See Pupline pricing

When Scritches might suit you better

Scritches is a genuinely good product. If you want card payments collected inside the tool, or a free tier to start on (up to five clients), or you simply prefer its tiered plans and workflow, it may fit you well. Pupline is built for the solo pro who wants every feature, including the Vault and a real daily route, at one flat $12.99/mo, a phone-first workflow, and to keep 100% of what clients pay.

Questions

Scritches vs Pupline, answered.

What's the main difference between Pupline and Scritches?

Both are built for solo pet-care pros and cover scheduling, clients, report cards and invoicing. The clearest differences: Pupline includes the Vault (encrypted-at-rest storage for gate codes and alarm PINs) and a real daily route grouped by address, which Scritches doesn't offer, and it charges one flat $12.99/mo for every feature (video report cards included) rather than unlocking them across tiers. Scritches' main edge is collecting card payments inside the app.

Does Pupline collect client payments like Scritches?

Pupline records how you were paid, Venmo, Zelle, cash, card on your own reader, and keeps 0% of it, rather than processing payments inside the app. If having payment collection built into the tool matters to you, that's a point in Scritches' favour; if keeping 100% with no processing layer matters more, that's Pupline's design.

How does Scritches pricing compare to Pupline?

As of July 2026, Scritches has a free Starter tier (up to five clients), then Solo at about $15/mo and Solo Pro at about $35/mo (the tier with video report cards, review booster and calendar sync), plus a Growth plan around $51/mo + $12 per extra staff member. Pupline is one flat $12.99/mo with every feature included, so the closest like-for-like Scritches plan, Solo Pro, is roughly $35/mo.

How we compare: We make Pupline, so weigh that accordingly, but we aim to be fair, and every page includes where Scritches is the better choice. Scritches details reflect publicly available information, accurate as of July 2026, and may change. Spotted something out of date? Tell us and we’ll fix it.

Sources:Scritches pricingScritchesScritches on Capterra

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