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Built for solo pros · honest head-to-head

Pupline vs Scritches

Pupline and Scritches both help solo pet-care pros run the business side, and they overlap on a lot. The honest differences: Pupline includes the Vault for gate codes, a daily route grouped by address, and video report cards — and charges one flat $12.99/mo for every feature, with no tiers to climb.

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Scritches

Scritches is a solid, modern tool also aimed at solo pet pros — with tiered plans and built-in payment collection.

Pupline

Pupline matches it on the basics and adds the Vault, a real daily route and video report cards, all at one flat price.

Where Pupline pulls ahead

The differences that matter day to day.

The Vault

Gate codes, alarm PINs and key locations — encrypted and passkey-gated, not buried in a notes app. Nothing else on this list offers it.

A real daily route

Your day laid out by address in driving order, two pets at one house as one stop. Built for life on the move.

One flat price

$12.99/mo gets every feature — no tiers to climb, no per-staff seats, and no fee that grows as your client book does.

Where Pupline pulls ahead

The day-to-day differences that show up most: the Vault keeps gate codes, alarm PINs and key locations encrypted and passkey-gated rather than in a notes app; the daily route lays your stops out by address in driving order; and report cards include video, not just photos. Pupline also leans harder into the no-portal promise — clients never make an account, even to book.

On price, Pupline is one flat $12.99/mo with every feature unlocked, rather than tiers you climb as you need more.

Feature by feature

Pupline vs Scritches, side by side.

FeaturePuplineScritches
Scheduling & your day
Recurring & one-off appointments
Conflict detection
Google + Apple/iCloud calendar syncTwo-way with Google; Apple/iCloud via app password — most tools sync Google only.
Google only
Availability check across all your calendarsFree/busy from every connected calendar + your Pupline schedule, before you confirm.
Daily route, grouped by addressTwo pets at one house = one stop, in driving order.
Online booking pageRequest-and-approve — and your clients need no account to book.
No-show tracking & rate
Clients & pets
Households with nested pets
CSV client import
Breed-based service templatesAuto-fill duration, price and add-ons by breed.
Vaccination tracking with expiry alerts
Pet-parent experience
Care Cards — owners fill in details, no app
Photo report cards
Video report cards
Automated review requests
Web push + email notifications
Email only
Money & trust
Branded PDF invoices
E-signature service agreements & waivers
Keeps 0% of what your clients pay you
The Vault — encrypted, passkey-gated secretsGate codes, alarm PINs, key locations — not in a notes app.
No mandatory client portal or login
Pricing model
Flat price — every feature included
$12.99/mo
Tiered
Per-client / per-seat fees
None
Varies
Free trial of the full product
30 days
Free tier
The cost, plainly

What each one really costs.

CostPuplineScritches
Pricing$12.99/mo flat — every featureTiered plans + free tier
Payment collectionRecords how you're paid (keeps 0%)Built-in payment collection
The VaultEncrypted, passkey-gatedNot offered
Client portalNo login (private links)No mandatory portal
Free trial30 days, no cardFree tier
See Pupline pricing

When Scritches might suit you better

Scritches is a good product. If you want built-in payment collection handled inside the tool, or you prefer its tiered plans and specific workflow, it may fit you well. Pupline is built for the solo pro who wants every feature at one flat price, a phone-first workflow, and the Vault — without a mandatory client portal.

Questions

Scritches vs Pupline, answered.

What's the main difference between Pupline and Scritches?

Both are built for solo pet-care pros and cover scheduling, clients, report cards and invoicing. The clearest differences: Pupline includes the Vault (encrypted, passkey-gated storage for gate codes and alarm PINs), a daily route grouped by address, and video report cards, and it charges one flat $12.99/mo for everything rather than tiered plans.

Does Pupline collect client payments like Scritches?

Pupline records how you were paid — Venmo, Zelle, cash, card on your own reader — and keeps 0% of it, rather than processing payments inside the app. If having payment collection built into the tool matters to you, that's a point in Scritches' favour; if keeping 100% with no processing layer matters more, that's Pupline's design.

How we compare: We make Pupline, so weigh that accordingly — but we aim to be fair, and every page includes where Scritches is the better choice. Scritches details reflect publicly available information, accurate as of May 2026, and may change. Spotted something out of date? Tell us and we’ll fix it.

Sources:Scritches

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